Your data & privacy.

Who provides Settle

Goat Squad Solutions LLC

3134 Lone Cedar Way, Shafter, CA 93263, United States

Your home is its own space.

Settle saves the home details you enter, the files you upload, document summaries, your conversations and the steps you choose to save. Each home has its own documents and conversations, available through your signed-in account.

You can ask general questions before uploading paperwork. Bring the documents you want to understand; identity documents, bank statements and tax returns are not required to start.

Services that help Settle work

Clerk manages sign-in and account security. Amazon Web Services stores workspace data and uploaded files and provides document reading and AI inference through services including Bedrock. Stripe handles membership checkout, subscription records and payment details when billing is enabled.

Current buyer AI monitoring records operational metadata, such as usage and errors, and excludes buyer message and document text from Langfuse traces. Historical monitoring records may still contain request or response content. Removing a home from your workspace does not by itself erase all service logs, backups or payment records.

Settle sends the material needed for the operation you request to these services. Avoid uploading sensitive material that is unrelated to the help you want.

How your documents support an answer

Settle uses document processing and AI services to read uploaded files, suggest their type, summarize selected passages and answer your questions. A chat answer uses selected passages from the home or document you choose. It is not an exhaustive review of every page.

Check the cited original pages before relying on a figure, term or deadline. A document's type and a machine-read summary can both need correction.

You control what stays in your workspace.

Remove a file from its document page, or remove a whole home from Manage homes. Removing a home removes its uploaded files, document summaries, saved conversations and plan. It does not remove your other homes or your sign-in account.

Removing a single file does not erase information already quoted in a saved conversation. Remove the home to clear its conversations together with its paperwork.

Files being processed need to finish before removal. If removal is interrupted, Manage homes offers a retry. Signing out does not remove saved work.

Account and privacy requests

Your sign-in profile is managed through the account menu. Use Your data & privacy in the workspace to download available account data or request account removal. Download original files separately before requesting removal. A membership cancellation and an account removal are different actions.

Include a short description of the issue. Please avoid attaching identity documents, bank statements, passwords or full contracts to a support email.

Your buyer workspace remains available until you remove its content or request workspace closure. Closure freezes new work, cancels your buyer membership, waits for active processing and upload links to finish, and removes buyer-owned documents, saved conversations, plans and related workspace data. We retain the shared sign-in identity and limited payment, security and deletion records needed for reconciliation, fraud prevention, resolving disputes and legal obligations. Workspace closure does not erase unrelated legacy real-estate records, historical provider logs, or backup copies immediately. Our service providers apply their own retention controls. Contact support@goatsquadstudios.com for an account-wide privacy request; we will identify any records that must be retained and coordinate eligible provider deletion. Export your workspace and download original files before requesting closure.

Information used to provide the service

Account information includes your account identifier, name, email address and other profile details you provide through sign-in. We use it to identify your account, control access and respond to account or support requests. Clerk manages your authentication credentials and sign-in security.

Home details, uploaded documents, questions, saved conversations, working notes and plans let Settle provide the workspace and the document help you request. Documents and messages may include financial details, names, addresses and information about other people. Only provide material you are entitled to use, and remove unnecessary identity numbers, account credentials and unrelated sensitive details before uploading. You do not need to provide those details to ask a general buying question.

When membership is available, Stripe processes payment information. Settle uses customer and subscription identifiers, payment and refund status, accepted terms and usage records to administer membership, reconcile payments and support billing requests. A message you send to support also provides us with your contact details and whatever you include in that message.

Accessing the site sends technical information to our hosting and sign-in services, such as your IP address, browser information, requested resources and request times. Operational records also include request status, errors and usage information. We use this information to deliver pages, maintain security, diagnose problems and administer service limits. Information comes from you, your browser and the service providers involved in your account or request.

Cookies and browser settings

Sign-in uses Clerk's cookies and related browser storage to maintain sessions and protect accounts. Payment pages may use Stripe's own cookies and security features. Their behavior depends on the service you open and your browser settings. Fonts used on Settle's pages are served with the site.

• settle_buyer_resume remembers which home and conversation to reopen in your workspace. It lasts up to 30 days after it is set or updated and contains account, home and conversation identifiers.
• settle_buyer_removal keeps the information needed to show or retry an interrupted home removal, including the home's title and identifiers. It lasts up to one day and is cleared when the removal flow clears it.

You can manage cookies through your browser. Blocking or clearing them may sign you out or prevent account features from working. Clearing a cookie does not delete saved documents or close your workspace.

The browser's Do Not Track setting does not currently change how this site operates. Global Privacy Control is a different signal concerning the sale or sharing of personal information under certain privacy laws; it is not a request to delete your account. For questions about those signals or a privacy right that applies to your information, contact support@goatsquadstudios.com.

Third-party authentication and payment services receive information when you use their features. Stripe describes collecting browser and activity information across websites that use its services, including for fraud prevention. Clerk processes sign-in data for Settle under its service agreements; this notice describes Settle's use of that data. See Clerk's privacy information and Stripe's privacy information for more about their roles and their own services. External websites you visit from Settle have their own privacy practices.

Document processing and service providers

Our providers perform hosting and storage, authentication, document reading, AI inference, payment processing and service monitoring. Uploaded scans may use Amazon Textract for text recognition; selected document passages and questions are processed through Amazon Bedrock to generate answers. This processing takes place on provider systems, rather than only in your browser.

Provider data-use and retention terms differ by service. AWS states that Textract may use document and image inputs to improve its services unless an applicable opt-out is in place. Settle has configured AWS's Textract service-improvement opt-out for its AWS account. This does not prevent processing needed to deliver document reading or establish that every historical provider copy has been erased. Bedrock has separate data-protection and retention terms, which can vary by model and use. See the Textract privacy FAQ and Bedrock data-protection information. Removing a workspace does not automatically erase all data retained by providers; the retention and request information on this page explains that distinction.

Requesting access, correction or deletion

Review your service agreement and change permission for new AI and document processing in Your permissions. Withdrawing permission does not cancel membership or delete saved information. A provider operation already in progress may finish; use Stop in an active conversation.

You can review your sign-in profile through the account menu and edit the home details and saved work that the workspace makes editable. The Your data & privacy page provides a workspace export and removal controls. That export covers the workspace data described there; it is not a complete copy of records held by sign-in, payment, support or other service providers.

To request access to, correction of or deletion of personal information beyond those controls, use the privacy request form and status page or email support@goatsquadstudios.com. Explain the request and the account involved without attaching sensitive documents or sending a password. We may need to verify your identity and, where applicable, an agent's authority before disclosing or changing account information.

We keep permission versions and acceptance or withdrawal records, privacy request details, status and responses to administer your choices and document how requests were handled. Privacy requests receive a reference and an internal response target. Any shorter applicable legal deadline still applies.

Depending on where you live and which laws apply, you may have rights to access, correct, delete or obtain a portable copy of information, limit certain uses of sensitive information, or opt out of certain sales, sharing, targeted advertising or automated decisions. Applicable law may also provide a right to appeal a request decision and protection from discrimination for exercising a privacy right. Use the request status page or the same email address to ask about a decision or submit an appeal. Requests are subject to applicable verification requirements, response periods and exceptions, including records needed for legal obligations or resolving disputes.

Children and changes to this notice

Settle is intended for adult homebuyers and is not directed to children under 13. If you believe a child has provided personal information through Settle, contact support@goatsquadstudios.com so we can review the situation and address the information as required by applicable law.

When our practices change, we will publish an updated notice here with a new effective date. For material changes, we will also provide any additional notice or obtain any consent required by applicable law.