Help with your workspace.

Membership shows your included, used, held and remaining allowance. Focused and general answers, including Max follow-ups, use 1 credit; a full Max team review uses 5. Saved answers do not run again when you reopen them. An in-progress request can temporarily hold allowance. Failed or stopped AI requests return their credits. There are no separate daily or weekly credit quotas, automatic overage charges or rollover.

Return to Membership and choose Check membership status. Settle waits for confirmed payment before changing access. Do not submit another payment while the first is pending. If it does not update, contact support.

Open Membership to check whether you have used your allowance or some is held for work in progress. A paid allowance refreshes with the next billing period. A service-wide spending pause is separate from your membership; upgrading does not bypass it. Your saved work remains available.

Use the recovery option on the sign-in form for your account. Manage membership opens Stripe to update payment details or cancel renewal. For an account-access problem, contact support without sending your password or verification codes.

Yes. In Documents, choose multiple PDFs, JPEGs or PNGs and start the upload queue. Keep the page open while files transfer. Each file shows its progress and the folder chosen after reading.

Open the document and choose Change document type. Save the correct type to move it to the matching folder. Your correction stays in place.

Switch to the correct home and upload the original file there. Then remove the mistaken copy from the other home when processing finishes. Changing a document's type changes its folder within the same home.

Answers use selected relevant passages. Some scanned pages may not have readable text. Open the original, check the reading notice on the document page, and ask a more specific question with that file selected. You can mention a page number or upload a clearer copy.

Use the affected upload's retry action. If the file uploaded but reading did not start, retry starting the read. If reading failed, open the document and review the issue before retrying the existing file or uploading a clearer copy. In chat, use Reconnect or Check for updates; saved conversations remain in Your chats.

You decide which steps to save and whether to add a date. Dates in My plan do not send reminders or messages to your builder. Settle helps you prepare questions and understand paperwork.